Delivery And Shipping
Delivery and Shipping Policy
Effective Date: 02-10-2023
Delivery Timelines
At Cellocart.com, we are committed to delivering your orders promptly and efficiently. Our delivery timelines are as follows:
1. Within Delhi NCR
1.1. For customers within Delhi NCR, we aim to deliver your orders within 3 to 4 days from the date of purchase.
2. Across Other Parts of India
2.1. For customers residing in other parts of India, we strive to deliver your orders within 7 days from the date of purchase.
Shipping Charges
3. Shipping Charges for Orders Within India
3.1. We offer free shipping for orders above a certain order value. The specific order value for free shipping may vary and will be clearly mentioned on the product or during checkout.
3.2. For orders below the specified free shipping threshold, a shipping fee will be applied. The shipping fee will be calculated based on the weight, dimensions, and destination of the order.
Shipping Methods
4. Shipping Methods
4.1. We use trusted and reputable courier and delivery services to ensure the safe and timely delivery of your orders.
Order Tracking
5. Order Tracking
5.1. Once your order has been shipped, you will receive a shipping confirmation email or SMS containing a tracking number. You can use this tracking number to monitor the status and location of your shipment.
Delivery Address
6. Delivery Address
6.1. Please ensure that you provide accurate and complete delivery address information during the checkout process. Any inaccuracies may result in delays or non-delivery of your order.
Undeliverable Addresses
7. Undeliverable Addresses
7.1. If we are unable to deliver your order due to incorrect or incomplete address information, the package will be returned to us. In such cases, we will contact you to arrange for re-delivery, and additional shipping charges may apply.
Contact Us
8. Contact Us
8.1. If you have any questions or concerns about our Delivery and Shipping Policy or the status of your order, please contact us at care@cellocart.com